The objective of the program was to outsource the telecommunications and IT Infrastructure whilst simultaneously introducing a new ICT operating model, best practices in service management, and a new asset management model. The project scope included 160 offices in 42 countries across all time zones.
Sixfootfour was engaged to deliver the global organisation change management methodology and strategy. This included driving cultural change, stakeholder management, implementing scorecards, and delivering a multifaceted program of structured communications.