Measuring stakeholder engagement
In any business transformation program, there are three primary stakeholder groups: the change team, the business leadership team, and everyone else. The […]
Stakeholder messaging strategy
Best practice states that before you begin a business improvement program you will have a detailed business case that clearly describes the […]
Managment accountability
A significant challenge for any large business improvement program is how to enlist the senior stakeholder community into the change program and […]
Stakeholder communications channel strategy
Two of the most substantial change programs I have been fortunate enough to work on over the course of my career couldn’t […]
The importance of optics
Common wisdom tells us that if something looks like a duck, walks like a duck, and talks like a duck, then most […]
STAKEHOLDER IMPACT ANALYSIS
Consultants and other business advisors are frequently brought in by senior management to establish and lead a change program within the business. […]
STAKEHOLDER MOTIVATION
I am frequently asked to write on the mechanics of change management, a level of detail I have tried hard to avoid […]