Information, Time, and KPI’s
Time is valuable, but not all time has the same value. Further it is impossible to make an informed decision without considering the element of time. To add complexity, not everything can be associated with time. This business minute explores these concepts. As always, please let me have your comments.
The objective of business transformation
A business minute. A short sharp comment on the underlying driver behind a transformation and addressing the question of how do you do more with less.
BUSINESS PROCESS REENGINEERING
I have addressed many of the principles around business process reengineering (BPR) in the previous articles. What will make this article different is […]
STAKEHOLDER MOTIVATION
I am frequently asked to write on the mechanics of change management, a level of detail I have tried hard to avoid […]
SURVEYS AND DIAGNOSTICS
There is a significant body of management science behind the formation, delivery, management, and interpretation of surveys, sufficient to fill a series […]
DRAW THE PICTURE
Two of the biggest difficulties in the work environment are a) being able to quickly understand and contextualise difficult concepts and then […]
JUDGEMENT SUPPORT AND DECISION-MAKING
To make a decision you need information and you can only make a decision about the present or the future. Making a […]
BUSINESS OUTCOME MANAGEMENT
One of the greatest challenges for any company is the execution of strategy or the realisation of benefits from the implementation of […]
PERCEPTION: IT’S NOT WHAT YOU THINK
Maybe each human being lives in a unique world, a private world different from those inhabited and experienced by all other humans… […]
THE RISK OF RISK MANAGEMENT
Last year I published an article on Governance and a number of people wrote to me, critiquing the article over its failure […]
POLICY AND RULES – SIMILAR BUT DIFFERENT
Recently I was asked what I considered to be the difference between rules and policy. I gave my stock answer – rules […]
MALICIOUS COMPLIANCE – THE SMILING SERPENT
I was talking to a colleague last week over a beer. He was full of ‘disgruntle’ as he related the story of […]