BUSINESS PROCESS REENGINEERING
I have addressed many of the principles around business process reengineering (BPR) in the previous articles. What will make this article different is […]
STRATEGY DEVELOPMENT WORKSHOPS
This article covers the basics of developing a business strategy. My favourite maxim on strategy management is “The bus that runs over […]
PERCEPTION: IT’S NOT WHAT YOU THINK
Maybe each human being lives in a unique world, a private world different from those inhabited and experienced by all other humans… […]
POLICY AND RULES – SIMILAR BUT DIFFERENT
Recently I was asked what I considered to be the difference between rules and policy. I gave my stock answer – rules […]
MALICIOUS COMPLIANCE – THE SMILING SERPENT
I was talking to a colleague last week over a beer. He was full of ‘disgruntle’ as he related the story of […]
MANAGING RISK, A TRIGGER FOR CHANGE
Having spent considerable time on business transformation projects I can say with a high degree of confidence that the discipline of change […]
GETTING THE MEASURE OF KPI’s
I was talking to a client about KPIs and they passed me a large bound booklet. It must have been 200 pages. […]
WHY ENTREPRENEURS NEED TO BATH
Entrepreneurship – the act and art of being an entrepreneur (Source:Wikipedia). When I was growing up my dad told me a lot of […]
IT’S ONLY KINKY THE FIRST TIME
Everybody on this planet knows that cutlery goes in the top draw. You can walk into any kitchen anywhere and know that […]
WHY CHANGE NEEDS POLITICALLY INCORRECT MANAGERS
Leadership of transformational change has to be one of the most difficult disciplines a manager can master. For mine, the biggest hurdle […]