BUSINESS OUTCOME MANAGEMENT
One of the greatest challenges for any company is the execution of strategy or the realisation of benefits from the implementation of […]
SAVING THE TEAM
One of the great projects I had the opportunity to work on was the IBM consultancy to Mercedes-Benz South Africa. The project […]
PERCEPTION: IT’S NOT WHAT YOU THINK
Maybe each human being lives in a unique world, a private world different from those inhabited and experienced by all other humans… […]
ORGANISATIONAL LEARNING – IT TAKES SOME TRAINING.
A factory owner was battling with productivity. He called in blue chip advisors to address the problem. They could not help. He […]
THE RISK OF RISK MANAGEMENT
Last year I published an article on Governance and a number of people wrote to me, critiquing the article over its failure […]
POLICY AND RULES – SIMILAR BUT DIFFERENT
Recently I was asked what I considered to be the difference between rules and policy. I gave my stock answer – rules […]
MALICIOUS COMPLIANCE – THE SMILING SERPENT
I was talking to a colleague last week over a beer. He was full of ‘disgruntle’ as he related the story of […]
MANAGING RISK, A TRIGGER FOR CHANGE
Having spent considerable time on business transformation projects I can say with a high degree of confidence that the discipline of change […]
GETTING THE MEASURE OF KPI’s
I was talking to a client about KPIs and they passed me a large bound booklet. It must have been 200 pages. […]
WHY ENTREPRENEURS NEED TO BATH
Entrepreneurship – the act and art of being an entrepreneur (Source:Wikipedia). When I was growing up my dad told me a lot of […]
SHOW ME THE MONEY
Recently I spent a morning with a colleague discussing ideas for a new business. He is working on a number of excellent […]
SWATTING THE S.W.O.T
The S.W.O.T (SWOT) analysis is a staple model in any self-respecting business analyst’s kitbag and specifically those in the strategy function. As […]