The objective of business transformation
A business minute. A short sharp comment on the underlying driver behind a transformation and addressing the question of how do you do more with less.
Business outcome management
Execution is hard. Its even harder when there is not a common understanding of how the endgame will be achieved. Business outcome management is structured methodology that helps ensure the transformation team and stakeholders are focusing on what they are achieving, rather than what they are doing.
Organisational Governance (Operational not Board)
Understanding organisational governance As with all of the business models I have written about, organisational governance has been well documented by other […]
Organisational Culture
Introduction One of the best books I have read on the topic of culture is the classic by Bolman and Deal – Reframing […]
Managing Change
My views on managing change were forged by the 14 months I spent on the Mercedes Benz South Africa (MBSA) project. The […]
Developing a strategy to grow shareholder wealth
By way of acknowledgement, the model I use for this paper was given to me by my MBA lecturer – the late […]
Cross-Border Stakeholder Management (the Last 5 Percent)
Recently I was walking in Patna, the main city of Bihar, India, on my way to a meeting with a departmental secretary […]
Measuring stakeholder engagement
In any business transformation program, there are three primary stakeholder groups: the change team, the business leadership team, and everyone else. The […]
Stakeholder messaging strategy
Best practice states that before you begin a business improvement program you will have a detailed business case that clearly describes the […]